FAQs of DVD Photo Slideshow Software
- What can DVD Photo Slideshow do for me?
- What’s the difference between the free trial version and the full version?
- Why I cannot run the downloded setup file?
- What is the resolution of my photos shown on TV?
- Can I create more than one albums?
- Can I loop my slideshows?
- How many photos can be added to the slideshows?
Questions about Transition effects
- Why there are no transition effects when playing on TV?
- Can I customize transition effects for individual slide?
- What if I just want to add a part of the music to my slideshow?
Questions about the album theme
Questions about DVD burning
- Why the program hangs up during the burning procedures?
- Why my VCD or DVD Player does not recongnize the burned CD or DVD disc?
- Why only a part of my slideshow can not be seen on the TV?
- Why the size of my photos is only the quarter of the screen on TV?
- Why the program does not recognize my CD or DVD writer?
Questions about online order and software registration
What can DVD Photo Slideshow do for me?
DVD Photo Slideshow allows you to make use of your DVD or CD burner to create entertaining slideshows you can watch on TV. With one click, DVD Photo Slideshow creates an exciting photo slide show with music, motion menus and transition effects. With DVD Photo Slideshow you can quickly and easily produce professional-looking photo slideshow DVD disc and share the slide show on home big screen TV with standard DVD player in the comfort of your living room. With a few minutes of work, you'll have an eye-catching slide show that will run on nearly any DVD player.
What’s the difference between the free trial version and the full version?
The only difference between the trial version and the full version is the limitation that you can only burn maximum 36 photos into each CD or DVD disc. After you purchase our product, you will be provided your registration name and code which will unlock the free trial version.
Why I cannot run the downloded setup file?
You probably download a corrupted file due to overloaded network traffic. Please try to download the setup file again for several times. Please make sure the downloaded file size is exactly the same as the original file from the download website. (eg. The download size of version 6.51 is 27,700,021 bytes.)
What is the resolution of my photos shown on TV?
The DVD Photo Slideshow professional version supports DVD, SVCD, VCD 2.0 still picture as the output format. Please refer to the following video file comparison. Normally, the DVD output is the best in terms of the DVD player compatibility.
|DVD Player Compatibility||Great||Good||Excellent|
VCD 2.0 still picture format optimizes your digital photos and use the High Resolution Still Picture format which is supported by DVD/SVCD. This technique makes photos look great on TV. The resolution of the image shown on TV can be as high as 704x576.
Can I create more than one albums?
Yes, you can have multiple albums, each with unlimited photos. You need to use the multi-album feature in DVD Photo Slideshow as follows:
- In the "Organize Photos" window, click the "New Album" button. There will be a pop-up window where you need to input the album name.
- Select photos and add photos to the selected album.
- Repeat above steps to add more slideshows.
Can I loop my slideshows?
Yes. You may use the Navigation Control option to loop slideshow you have created. For example, after you create some photo albums, you may select the Navigation Control option according to the following steps.
- Click the menu View->Options. There will be a popup window to set up the options for the whole project.
- Select the After Playback option and choose the Continue to play the next clip (Loop) from the pull-down box.
- This option enables automatically playback of all slideshows you have created.
How many photos can be added to the slideshows?
DVD Photo Slideshow uses MPEG encoder. Since the output file is MPEG2 format, the capability depends on the number of photos, interval time between photos and the background music length. The program can calculate the disc space used when photos or background music are added into slideshows. There is no limitation with the photo numbers for each slideshow. The only limitation is the disc space of your DVD-R or DVD-RW disc. Normally, One 4.7G DVD-R disc can holds more than 1,000 photos with background music.
Questions about Transition effects:
Why there are no transition effects when playing on TV?
DVD Photo Slideshow professional version supports DVD, SVCD, VCD 2.0 still picture as the output format. Please select SVCD or DVD as the output disc format if you need the transition effects. If you select the Still picture as the output format, there will be no transition effects available. The High Resolution Still Picture format makes photos look great on TV (resolution is as high as 704x576). To support this kind of high quality image format on TV with DVD player, the layout of files on CD is not the same as that of the normal video CD which can be played like a movie on TV or computer. This is the reason why this output format does not support transition effects.
Can I customize transition effects for individual slide?
Yes. Double-click the photo you want customize, and click the following button to enter the pop-up window to customize
What if I just want to add a part of the music to my slideshow?
The current version does not support this feature. The current version takes the music file as a whole object and could not play part of the music on the slideshow. Please download the free version of Any Sound Recorder from http://www.any-sound-recorder.com and this program enables you edit the music files and save part of the music file as a new audio file.
Questions about the album theme
How can I apply album theme to my slideshow?
Album theme is a newly added function of the DVD Photo Slideshow. By using the theme feature,
you can design your slideshow without too much complexity, because the theme can determine the overall
appearance of your slideshow. We provide about 30 motion themes for selection. Some of them are about sports,
some are about festival; some are very lovely, and some are very elegant. The window of
Album Theme is as follows:
With these themes, you can fix the uniform appearance of your slideshow. You can enter the titles at the beginning, which will be displayed before the slideshow plays. To some extent, what the text you enter is a little bit like a prologue in a play.
You can set the size and the color of the text as well as the effect it will display in your slideshow. After finishing the setting, you can click preview to watch the effect. The same method can be used to set credits at the end, which can be used to thank somebody.
After you select this theme, all the photos in your slideshow will be displayed within the frame. Before you burn your slideshow to the DVD disc, you can preview it by clicking Album preview
Questions about DVD burning
Why the program hangs up during the burning procedures?
- Please make sure the ASPI driver is correctly setup. You may refer to support.html to help you install the ASPI driver.
- If your problem persists, please take another brand name of DVD-R or DVD-RW disc to have a try. Please select the output disc format as the SVCD or VCD 2.0 Still Picture if you want to burn normal CD-R or CD-RW disc.
- You may also try to create an image file with our software and then burn the image file with other DVD burning software such as Nero Burning Room to have a try. For example, after you create the image file on the Burn CD window, you may burn this image file ( .iso) using Nero Burning Room as the following steps.
-- In the main window of Nero Burning Room, click File->Burn Image. There will be a popup window where you can select the .iso image file created by DVD Photo Slideshow.
-- Select “Burn�? and follow the steps to burn the DVD disc.
Why my VCD or DVD Player does not recongnize the burned CD or DVD disc?
The reason why some burned CD or DVD discs cannot be played on your DVD/VCD player is due to the "Read" ability of your DVD/VCD player.
Please try to play your burned CD or DVD disc with this DVD player software on your computer.
You may download the free DVD player software from the following links:
http://www.dvd-photo-slideshow.com/mpc2kxp6484.zip (for WinXP, Win2K)
http://www.dvd-photo-slideshow.com/mpc98me6484.zip (for Win98)
If the burned CD or DVD disc plays well, there is probably a compatibility problem with your current DVD player. Please try to play the burned CD or DVD disc on another DVD player. Since DVD-R disc is the best in terms of the compatibility ability for DVD players, please try to burn a DVD-R disc (not a DVD+R disc). If you do not have a DVD burner, please use another brand name of CD disc and select SVCD as the output disc format to have a try. Please also make sure your DVD player supports SVCD (Super Video CD) format CD disc.
If you are burning DVD disc, please refer to the screenshot to change the DVD layout control
model and burn another DVD disc to have a try. This option is to solve the ready compatibility issues for most DVD players.
- If your problem persists, please use another brand name DVD-R disc and select the lowest burn speed (not the max. speed) to have a try.
Why only a part of my slideshow can not be seen on the TV?
Essentially, all television sets cannot fully display the entire screen. On playback, the TV can crop up to 10% off all sides of the picture (especially at the corners). More realistically, most TV sets will crop about 5% on most sides. That is, if you place visual data on a MPEG still or clip on a VCD that is too close to the edges, there is a chance that it would be cropped. If you are playing the slideshow on LCD TV, please uncheck the Enable Cropping option to disable this TV Cropping.
Why the size of my photos is only the quarter of the screen on TV?
When the photo is only the quarter of the screen on TV, you must be seeing the disc menu. Every disc menu selects the first photo of your photo slideshow you’ve prepared in the first step. When you see the main disc menu, please remember to press the digital button ( 1, 2, 3,..) on your DVD player's remote control to play the corresponding slide shows.
Why the program does not recognize my CD or DVD writer?
Please make sure the ASPI driver is correctly setup. Please refer to support.html to help you install the ASPI driver and run the "ASPI Test" program.
Question about online order and software registration
Is the Online Order Secure?
Yes. The online ordering is 100% secure! All data exchanged during the payment process is SSL-secured. Our servers support SSL Version 3 and 168-bit Triple DES encryption, and the RSA module and SSL sessions feature 1024-bit encryption. We leave nothing to chance when it comes to security.
When Can I Get the Registration Code after Taking Online Ordering?
You will receive the registration name and code immediately after you finish ordering procedures. If you do not receive your code after several hours, please check your spam filtering in case that our registration email gets marked as spam and sorted into a "junk" folder or deleted. Make sure emails from all addresses at socusoft.com are white-listed. If you meet with any question about product delivery, product key, register, backup or update the program, please go to "Product key" page and read the Important Tips carefully to figure out whether there are relevant answers you need. If you still have relevant question or problem, please email us. You may also send email to firstname.lastname@example.org to request that your code be resent to another email account owned by you.
If you are looking for information about copy your home video/film/photos to DVD, please read this helpful guide first.